Terms of Use

Smart Family Locator (the “App”) is provided by Mobisec (Pvt) Ltd (“we”, “us”). By downloading or using the App you agree to these Terms of Use. If you don’t agree, please don’t use the App.

If you downloaded the App from Apple’s App Store, Apple’s Licensed Application End User License Agreement also applies. These terms add to it; where they conflict, Apple’s agreement governs your licence to the App.

You must be able to enter into a binding agreement where you live. If you are under the age of majority, a parent or guardian must agree to these terms and manage your use of the App.

The App lets members of a private circle share their location with each other. You agree that you will:

• only invite people who know they are joining and agree to share their location;
• never use the App to track, monitor or follow anyone without their knowledge and consent, or in breach of any law;
• respect a member’s choice to pause sharing or leave a circle.

We may suspend or close accounts that are used to track people without consent, to harass anyone, or for any unlawful purpose.

Locations, alerts and battery information depend on GPS, network coverage, device settings and the operating system, so they can be delayed, approximate or unavailable. Don’t rely on the App where accuracy is critical to someone’s safety.

SOS and other alerts notify members of your circle only. They do not contact the police or emergency services. In an emergency, call your local emergency number.

Some features need a premium plan. Plans are offered as auto-renewing subscriptions (for example weekly or annual, some with a free trial) or as a one-time lifetime purchase. Prices and plan details are shown in the App before you buy.

• Payment is charged to your Apple ID or Google Play account when you confirm the purchase, or when a free trial ends.
• Subscriptions renew automatically unless you turn off auto-renew at least 24 hours before the end of the current period.
• You can manage or cancel a subscription in your App Store or Google Play account settings. Deleting the App does not cancel it.
• Any unused part of a free trial ends when you buy a subscription.
• Refunds are handled by Apple or Google under their own policies.

Keep your device and account secure and the information you give us accurate. You are responsible for activity in your account and for the circles you create or join.

Don’t misuse the App: no harassment or stalking, no attempts to access other people’s data without permission, no interfering with or overloading our services, and no copying, reverse-engineering or reselling the App except where the law allows it.

How we collect and use data, including location data, is explained in our Privacy Policy.

We may add, change or remove features, and we may update these terms. When we do, we change the date at the top of this page. If you keep using the App after an update, the updated terms apply.

The App is provided “as is” and “as available”. To the extent the law allows, we make no warranties about its availability or accuracy, and we are not liable for indirect or consequential losses, or for losses caused by inaccurate, delayed or unavailable location information. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

You can stop using the App at any time and delete your account in the App. We may suspend or end access if these terms are broken. Sections 4, 10 and 12 continue to apply after that.

Mobisec (Pvt) Ltd, No. 29, Grenier Road, Colombo 08, Sri Lanka. Email: support@mobisec.lk